Receipting & Collections Officer

Mercy Health

Richmond, United States
Hybrid
Manage overdue accounts
Follow up outstanding invoices
Determine payment arrangements
For over a century, our incredible teams have provided care for people when they need it most

Job Summary

  • For over a century, our incredible teams have provided care for people when they need it most.
  • The role of the Credit Officer is to ensure that all outstanding accounts, reconciliations, adjustments and refunds are processed / collected in a timely and effective manner.
  • Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Matching Summary

For over a century, our incredible teams have provided care for people when they need it most.

Skills & Requirements

Must-have

  • Manage overdue accounts
  • Follow up outstanding invoices
  • Determine payment arrangements
  • Investigate rejected payments
  • Report doubtful debtors
  • Microsoft Excel experience
  • Customer service focus

Nice-to-have

  • Resilient and compassionate
  • Patient-centred care commitment
  • Age Care/Home Care collections

Key Requirements

  • High level of accuracy
  • Attention to detail
  • Fast-paced complex environment experience
  • Decisive escalation ability
  • Excellent negotiation skills
  • Excellent communication skills
  • Excellent phone manners
  • Current Police Record Check
  • Working with Children Check
  • Proof of influenza vaccination

Work Rights

Not specified

Tailored Resume

Cover Letter