PERSOL Singapore Pte. Ltd. is seeking a Customer Service Officer to engage with customers, provide tailored solutions, and ensure satisfaction through effective problem-solving and service delivery. The role involves in-person interactions, transaction processing, and facility inspections, requiring strong customer service skills and attention to detail
Job Summary
This role offers a unique blend of problem-solving and customer service ensuring satisfaction at every interaction.
Responsibilities include facilitating on-site viewings, assessing storage requirements, and recommending suitable options to customers.
The position requires managing customer complaints effectively while maintaining safety, cleanliness, and brand standards across the facility.
Matching Summary
Match Score: 75
PERSOL Singapore Pte. Ltd. is seeking a Customer Service Officer to engage with customers, provide tailored solutions, and ensure satisfaction through effective problem-solving and service delivery. The role involves in-person interactions, transaction processing, and facility inspections, requiring strong customer service skills and attention to detail.
Skills & Requirements
Must-have
In-person customer engagement skills
Sales or customer service experience
Transaction processing at branch counter
Conflict resolution and complaint handling
Inventory and asset control management
Nice-to-have
Self-motivated with strong attention to detail
Ability to work independently
Open to learning new processes
Commitment to delivering high-quality work
Key Requirements
Minimum GCE 'N' or 'O' Level education
At least 1 year of work experience in sales or customer service
Strong attention to detail and ability to work independently