Independencia Atc Es

Concentrix

Lima, Peru
**
Strong customer service orientation
Effective verbal and written communication
Ability to work rotating shifts
** Concentrix is seeking an Advisor I for Customer Service in Lima, Peru, to provide customer support via various channels, ensuring resolution of routine issues. The ideal candidate should possess strong customer service skills, effective communication abilities, and be adaptable in a fast-paced environment. **

Job Summary

  • The role involves providing customer service support and resolving routine problems regarding client products or services via phone or internet.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while demonstrating empathy and building rapport with customers.
  • Candidates need strong computer navigation skills and the ability to listen attentively to clarify customer requirements and provide appropriate resolutions.

Matching Summary

Match Score: 75

** Concentrix is seeking an Advisor I for Customer Service in Lima, Peru, to provide customer support via various channels, ensuring resolution of routine issues. The ideal candidate should possess strong customer service skills, effective communication abilities, and be adaptable in a fast-paced environment. **

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Effective verbal and written communication
  • Ability to work rotating shifts

Nice-to-have

  • Empathy and rapport building skills
  • Multi-tasking in fast-paced environment
  • Flexibility to adapt to changes quickly

Key Requirements

  • High school diploma preferred
  • Three to six months relevant experience preferred
  • Spanish language proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter