Patient Service Representative - Obgyn

Starling Physicians

Not specified
Patient registration and flow
Answering and directing calls
Payment collection and reconciliation
Starling Physicians is seeking a Patient Service Representative to enhance patient interactions and streamline administrative processes in an OB-GYN setting. The role requires a strong emphasis on customer service, efficient patient flow management, and basic medical office knowledge

Job Summary

  • We are a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
  • Essential job functions include greeting patients, managing patient flow, answering phones, collecting payments, verifying insurance, and scheduling appointments.
  • VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families, offering a comprehensive benefits platform.

Matching Summary

Match Score: 75

Starling Physicians is seeking a Patient Service Representative to enhance patient interactions and streamline administrative processes in an OB-GYN setting. The role requires a strong emphasis on customer service, efficient patient flow management, and basic medical office knowledge.

Skills & Requirements

Must-have

  • Patient registration and flow
  • Answering and directing calls
  • Payment collection and reconciliation
  • Insurance verification and updates
  • Appointment scheduling and confirmation
  • Communication with clinical staff

Nice-to-have

  • Compassionate community member
  • Flexibility with work schedules
  • Ability to follow downtime procedures
  • Communicate problems promptly

Key Requirements

  • High School Graduate or GED
  • Heartsaver certification within 30 days
  • Previous PSR experience preferred
  • Excellent customer service skills
  • Ability to organize and perform multiple tasks
  • Basic computer proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter