Rtw Case Manager

357

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
Proactive claim management skills
Strong communication and rapport building
This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.
  • The position offers flexibility to work from home up to 3 days per week after the first three months subject to performance.
  • EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks paid parental leave.

Matching Summary

This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.

Salary

Not specified; Not specified; Generous employee benefits included

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Strong communication and rapport building

Nice-to-have

  • Allied health or rehabilitation background
  • Empathy and resilience in support roles
  • Experience with mental health claims

Key Requirements

  • Extensive customer service experience required
  • Allied health or case management experience advantageous
  • Ability to think creatively when engaging stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter