Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
$60,000-$85,000 annually; not specified; best-in-c...
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Resolve support tickets
Implement system enhancements
Develop reports in power bi
** Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst I to join their hybrid team in Tigard, OR. This role involves resolving support tickets, implementing system enhancements, and developing analytical reports, contributing to customer-focused financing solutions in the automotive industry. **

Job Summary

  • As a member of a cross-functional team, the DFC Business Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.
  • The analyst reports to the DFC Business Systems Supervisor and directly influences systems, operations, and customer experience.
  • We Offer Best-in-Class Industry Benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 75

** Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst I to join their hybrid team in Tigard, OR. This role involves resolving support tickets, implementing system enhancements, and developing analytical reports, contributing to customer-focused financing solutions in the automotive industry. **

Salary

$60,000-$85,000 annually; Not specified; Best-in-Class Industry Benefits

Skills & Requirements

Must-have

  • Resolve support tickets
  • Implement system enhancements
  • Develop reports in Power BI
  • Onboard and train new users
  • Scripting and automation tools
  • Tier 1 support

Nice-to-have

  • Adaptability in fast-paced environment
  • Methodical task organization
  • Diligent change control practices
  • Continuous learning and improvement
  • Customer service orientation

Key Requirements

  • Bachelor's degree or equivalent experience
  • Experience with ticketing systems preferred
  • Familiarity with JavaScript, Python, SQL, Excel, Power BI

Work Rights

Not specified

Tailored Resume

Cover Letter