Service Marketing Specialist

General Motors

Not specified; not specified; not specified
Hybrid (3 days onsite, 2 days remote)
Execute service marketing initiatives
Track repair orders and average ticket
Manage mantenimiento integrado programs
General Motors is seeking a Service Marketing Specialist to execute and optimize service marketing initiatives aimed at enhancing Repair Orders and customer retention across its dealer network. The role requires a combination of structured execution and analytical skills, with a focus on performance tracking and collaboration with various internal stakeholders

Job Summary

  • The Service Marketing Specialist is responsible for executing and optimizing service marketing initiatives that drive Repair Orders, Average Ticket growth, and customer pay performance across the GM dealer network.
  • This role requires leading the implementation of special programs, particularly Mantenimiento Integrado, while ensuring clear communication and consistent execution across dealers.
  • The position operates on a hybrid schedule requiring three days on-site and two days remote, focusing on translating data into actionable business insights.

Matching Summary

Match Score: 85

General Motors is seeking a Service Marketing Specialist to execute and optimize service marketing initiatives aimed at enhancing Repair Orders and customer retention across its dealer network. The role requires a combination of structured execution and analytical skills, with a focus on performance tracking and collaboration with various internal stakeholders.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Execute service marketing initiatives
  • Track Repair Orders and Average Ticket
  • Manage Mantenimiento Integrado programs
  • Analyze performance trends and KPIs
  • Coordinate with internal stakeholders

Nice-to-have

  • Strong analytical rigor
  • Clear communication skills
  • Proactive risk identification
  • Cross-functional collaboration
  • Operational discipline

Key Requirements

  • Bachelor's degree in Marketing, Industrial Engineering, or Business Administration
  • Advanced English proficiency
  • No immigration sponsorship available

Work Rights

Not specified

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