3-5 years customer success or account management experience
Proven track record leading onboarding and training programs
Strong consultative and relationship-building skills
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Cengage Group is seeking a Senior Inside Sales Consultant for Milady, focused on driving digital growth by converting print accounts to digital solutions. The role requires a consultative sales approach and strong relationship-building skills to understand customer needs and deliver tailored product demonstrations.
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Job Summary
The Senior Inside Sales Consultant is a critical contributor to Milady's digital growth strategy driving revenue through the conversion of print accounts to digital solutions.
The role involves proactively engaging customers via health check-in calls to understand instructional goals and uncover digital courseware opportunities.
Cengage Group values inclusion, engagement, and discovery, striving to ensure employees feel empowered to voice their ideas and bring their authentic selves to work.
Matching Summary
Match Score: 75
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Cengage Group is seeking a Senior Inside Sales Consultant for Milady, focused on driving digital growth by converting print accounts to digital solutions. The role requires a consultative sales approach and strong relationship-building skills to understand customer needs and deliver tailored product demonstrations.
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Salary
Base: $25.00 - $30.00 USD; Bonus/Equity: Significant incentive compensation program beyond base pay; Benefits: Comprehensive Total Rewards package including reasonable accommodations
Skills & Requirements
Must-have
3-5 years customer success or account management experience
Proven track record leading onboarding and training programs
Strong consultative and relationship-building skills
Proficiency in analyzing usage data and identifying risk signals