Proven operations experience in insurance or financial services
Advanced microsoft excel and word skills
Strong stakeholder communication with senior leaders
This role serves as a central contact and key member of the operations team responsible for day-to-day management of policy servicing and underwriting administration
Job Summary
This role serves as a central contact and key member of the operations team responsible for day-to-day management of policy servicing and underwriting administration.
The Operations Lead will oversee onshore and offshore resources, ensure service levels are met, and act as the escalation point for all policy booking issues.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its global team members.
Matching Summary
This role serves as a central contact and key member of the operations team responsible for day-to-day management of policy servicing and underwriting administration.
Skills & Requirements
Must-have
Proven operations experience in Insurance or Financial Services
Advanced Microsoft Excel and Word skills
Strong stakeholder communication with senior leaders
Experience overseeing onshore and offshore resources
Ability to drive process improvements and change management
Nice-to-have
Analytical problem-solving skills with attention to detail
Flexible and adaptable team player
Outcome driven with strong commitment to targets
Excellent time management and multitasking abilities
Key Requirements
Proven operations experience in Insurance or Financial Services
Excellent verbal and written English skills
Strong analytical and problem-solving capabilities