Patient Service Representative- Brookfield Urgent Care- Full Time
Advocate Aurora Health
Brookfield, Wisconsin, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Electronic health record creation
Patient registration and verification
Hipaa compliance
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team
Job Summary
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities.
Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
Matching Summary
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
Salary
Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Electronic health record creation
Patient registration and verification
HIPAA compliance
Insurance basics knowledge
Customer service skills
High-volume workload management
Nice-to-have
Service recovery skills
Independent thinking and problem-solving
Collaborative work environment
Proactive communication
Key Requirements
High School Diploma or GED
No experience required
No licensure, registration, or certification required