Chef De Groupe Opérations (f/h)

Europcar Mobility Group

Remote
Remote
Support station leadership
Oversee daily operations
Manage staff performance
Europcar Mobility Group is seeking a Station Supervisor to support leadership and ensure efficient daily operations in a remote capacity. The ideal candidate should possess supervisory experience, strong leadership skills, and a customer-focused attitude, with a commitment to operational excellence

Job Summary

  • Assist the Station Manager in overseeing day-to-day operations, ensuring processes run smoothly and efficiently.
  • Ensure high levels of customer satisfaction by addressing customer inquiries, resolving issues, and supporting staff in handling complaints.
  • Assist the Station Manager in recruiting, training, supervising, and evaluating station staff, including rental agents and customer service representatives.

Matching Summary

Match Score: 85

Europcar Mobility Group is seeking a Station Supervisor to support leadership and ensure efficient daily operations in a remote capacity. The ideal candidate should possess supervisory experience, strong leadership skills, and a customer-focused attitude, with a commitment to operational excellence.

Skills & Requirements

Must-have

  • Support station leadership
  • Oversee daily operations
  • Manage staff performance
  • Ensure customer satisfaction
  • Fleet availability and maintenance
  • Compliance with company policies

Nice-to-have

  • Value diversity and inclusion
  • Dynamic team environment
  • Career growth opportunities

Key Requirements

  • Experience in supervisory or operational role
  • Car rental or customer service industry experience preferred
  • Strong leadership and organizational skills
  • Excellent communication skills
  • Customer-focused attitude
  • Ability to multitask

Work Rights

Not specified

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