Ability to compose grammatically correct responses
Excellent interpersonal skills
Candidates will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk
Job Summary
Candidates will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk.
The Investigation Associate position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Matching Summary
Candidates will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk.
Skills & Requirements
Must-have
Excellent written and spoken English skills
Ability to compose grammatically correct responses
Excellent interpersonal skills
Communicate complex transactional issues clearly
Demonstrated ability to work independently
Make complex investigation decisions
Excellent problem solving skills
Analyze problems logically
Strong time management and organizational skills
Nice-to-have
Experience in ecommerce payments space
Previous trust and safety experience
Customer-driven workplace experience
Analytical and results-oriented thinking
Self disciplined, diligent, proactive
Detail oriented
Effectively prioritizes work time
Key Requirements
Proven track record of performance
Experience succeeding in a customer-driven workplace
Analytical and capable of succeeding in a fast-paced team environment
Excellent individual problem-solving and analytical skills
Decisions made independently with little to no guidance