Not specified; not specified; unlimited vacation, ...
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5+ years industry experience as data scientist or ml engineer
Deep experience applying large language models to customer problems
Strong software skills in python writing production-ready code
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Ada CX is seeking a Senior Machine Learning Scientist to enhance their AI customer service platform. The ideal candidate will have extensive experience in machine learning, particularly with large language models, and will play a key role in driving product decisions through data-driven experimentation.
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Job Summary
Ada is an AI transformation platform enabling enterprise companies to deliver instant, proactive, and personalized customer service experiences.
The Senior ML Scientist will own the quality and reliability of AI features, partnering with Product Managers and Engineers to frame problems and drive evidence-based decisions.
Employees enjoy unlimited vacation, comprehensive benefits, a wellness account, and access to cutting-edge AI tools in a remote-first environment.
Matching Summary
Match Score: 75
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Ada CX is seeking a Senior Machine Learning Scientist to enhance their AI customer service platform. The ideal candidate will have extensive experience in machine learning, particularly with large language models, and will play a key role in driving product decisions through data-driven experimentation.
**
Salary
Not specified; Not specified; Unlimited Vacation, Comprehensive Benefits, Wellness Account
Skills & Requirements
Must-have
5+ years industry experience as Data Scientist or ML Engineer
Deep experience applying large language models to customer problems
Strong software skills in Python writing production-ready code
Design reliable experiments and datasets for production impact
Nice-to-have
Excellent communicator explaining complex ML concepts
Ability to coach and mentor peers in AI feature design
Empathy for users to solve customer problems effectively
Key Requirements
5+ years of industry experience
Shipped work that moved product metrics
Experience with prompt injection testing and red teaming