Service Coordinator

Hastings Deering (Australia) Ltd

Townsville, Queensland, Australia
Competitive salary; yearly reviews; range of benef...
Experience in service coordination or scheduling
Knowledge of mechanical or heavy equipment industries
Proficiency with microsoft ax and power bi systems
This role serves as the central point of contact for customers and technicians, coordinating job requirements and managing work orders

Job Summary

  • This role serves as the central point of contact for customers and technicians, coordinating job requirements and managing work orders.
  • Hastings Deering is a top 5 Caterpillar dealership globally offering competitive salaries, training opportunities, and flexible working hours.
  • The position requires maintaining accurate records in Microsoft AX while ensuring safety compliance and resolving delays proactively.

Matching Summary

This role serves as the central point of contact for customers and technicians, coordinating job requirements and managing work orders.

Salary

Competitive Salary; Yearly reviews; Range of benefits for health and financial security

Skills & Requirements

Must-have

  • Experience in service coordination or scheduling
  • Knowledge of mechanical or heavy equipment industries
  • Proficiency with Microsoft AX and Power BI systems
  • Strong verbal and interpersonal communication skills
  • Ability to thrive in fast-paced environments

Nice-to-have

  • Commitment to workplace health and safety standards
  • Customer-oriented approach to service delivery
  • Collaborative team player mindset
  • Interest in continuous improvement initiatives

Key Requirements

  • Relevant qualifications in Business Administration or similar field
  • Previous experience in service coordination within automotive/heavy equipment sectors
  • Confidence with computing including Microsoft AX and Power BI

Work Rights

Not specified

Tailored Resume

Cover Letter