Travelers is seeking an Outside Property Claim Representative for their Downers Grove, IL location. The role involves managing first-party property claims with a focus on investigation, evaluation, and negotiation to ensure optimal resolutions, while providing excellent customer service
Job Summary
This position is responsible for the handling of first party property claims including investigating, evaluating, estimating and negotiating to ensure optimal claim resolution for personal or business claims of moderate severity and complexity.
The role involves completing field inspections, analyzing damages, determining coverage, and negotiating settlements, while maintaining compliance with internal and external quality standards and state specific regulations.
Travelers offers comprehensive benefits including health insurance from day one, 401(k) matching, a pension plan, and a minimum of 20 days Paid Time Off annually.
Matching Summary
Match Score: 85
Travelers is seeking an Outside Property Claim Representative for their Downers Grove, IL location. The role involves managing first-party property claims with a focus on investigation, evaluation, and negotiation to ensure optimal resolutions, while providing excellent customer service.
Salary
Base: $67,000.00 - $110,600.00; Bonus/Equity: Performance-based cash incentive awards; Benefits: Health Insurance, Retirement, Paid Time Off, Wellness Program
Skills & Requirements
Must-have
1st party property claims handling
Field inspection of losses
Accurate scope of damages
Written estimates and computer assisted estimates
Claim and expense reserves
Negotiates with multiple constituents
Customer service skills
Nice-to-have
Innovative technologies
Mentoring and coaching
Catastrophe Response Program participation
Key Requirements
Bachelor's Degree
Two or more years of previous outside property claim handling experience
General knowledge of estimating system Xactimate
Valid driver's license
High School Diploma or GED
One year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program