Manager, Professional Services Engineers (emea)

GitLab

Remote, EMEA
Not specified; not specified; benefits include fle...
Remote
Lead technical professional services team
Devsecops platform delivery experience
Enterprise customer engagement management
This role involves managing a team of Professional Services Engineers who deliver installation, migration, and advisory services for enterprise customers across Europe

Job Summary

  • This role involves managing a team of Professional Services Engineers who deliver installation, migration, and advisory services for enterprise customers across Europe.
  • The position requires a people-first leader with technical depth who can step in hands-on while building operating rhythms for a high-performing remote team.
  • GitLab offers flexible benefits including paid time off, equity compensation, parental leave, and a growth and development fund for all full-time employees.

Matching Summary

This role involves managing a team of Professional Services Engineers who deliver installation, migration, and advisory services for enterprise customers across Europe.

Salary

Not specified; Not specified; Benefits include Flexible Paid Time Off, Equity Compensation, Parental Leave, and Growth Fund

Skills & Requirements

Must-have

  • Lead technical professional services team
  • DevSecOps platform delivery experience
  • Enterprise customer engagement management
  • Remote asynchronous work environment
  • Project health and risk monitoring

Nice-to-have

  • AI integration in daily workflows
  • Cross-functional collaboration skills
  • Continuous improvement mindset
  • High-performance culture alignment
  • Technical depth in software delivery

Key Requirements

  • Significant experience leading technical teams
  • Strong foundation in DevSecOps or platform engineering
  • Proven ability to navigate customer escalations
  • Experience with statement of work engagements
  • Comfort working in fully remote async organization

Work Rights

Not specified

Tailored Resume

Cover Letter