Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
Not specified
Bachelor's degree in hospitality or related field
Four years experience in event management
Two years experience with ems or mazévo systems
The University of Arkansas is seeking an Associate Director of Events & Guest Services, responsible for overseeing event coordination, guest services, and operational management within the Arkansas Union. The role requires strong leadership skills, event management experience, and a commitment to delivering exceptional service

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role is responsible for managing budgets, billing, and daily operations of a large service team while acting on behalf of the Director.
  • The University of Arkansas offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

Match Score: 85

The University of Arkansas is seeking an Associate Director of Events & Guest Services, responsible for overseeing event coordination, guest services, and operational management within the Arkansas Union. The role requires strong leadership skills, event management experience, and a commitment to delivering exceptional service.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability, tuition waivers, 12 holidays, 5-10% retirement contribution

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years experience in event management
  • Two years experience with EMS or Mazévo systems
  • Two years staff supervision experience
  • Knowledge of risk management and emergency protocols

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in university or student union setting
  • Hands-on AV/production services knowledge
  • Strong written and interpersonal communication skills
  • Ability to work nights and weekends as needed

Key Requirements

  • Bachelor's degree required
  • 4 years progressively responsible experience
  • 2 years event/reservations system experience
  • 2 years staff supervision experience
  • Proof of legal authority to work in US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter