Senior Success Guide, Salesforce Platform/core Clouds - French Or German Speaking

Salesforce

Not specified; not specified; benefits include bal...
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2+ years customer success or technical support experience
Strong problem-solving mindset for complex products
Ability to explain technical concepts clearly
** Salesforce is seeking a Senior Success Guide who is fluent in French or German to support customer adoption of Salesforce products through personalized guidance and expert coaching. The ideal candidate should have experience in customer success or technical support, possess strong problem-solving skills, and be able to communicate technical concepts clearly. **

Job Summary

  • This role focuses on supporting customer adoption through Success Requests and Expert Coaching Sessions while building strong product expertise.
  • Success Guides work closely with customers and internal partners to answer technical questions, unblock adoption challenges, and help customers move forward with confidence.
  • The position requires fluency in French or German to effectively serve the target customer segments.

Matching Summary

Match Score: 75

** Salesforce is seeking a Senior Success Guide who is fluent in French or German to support customer adoption of Salesforce products through personalized guidance and expert coaching. The ideal candidate should have experience in customer success or technical support, possess strong problem-solving skills, and be able to communicate technical concepts clearly. **

Salary

Not specified; Not specified; Benefits include balance resources and AI agents

Skills & Requirements

Must-have

  • 2+ years customer success or technical support experience
  • Strong problem-solving mindset for complex products
  • Ability to explain technical concepts clearly

Nice-to-have

  • Experience with Salesforce Core Platform or BI tools
  • Active pursuit of Salesforce certifications
  • Exposure to data modeling and dashboarding concepts

Key Requirements

  • 2+ years relevant experience in customer success or consulting
  • Foundational experience with Salesforce or enterprise software
  • French or German language proficiency required

Work Rights

Not specified

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