Retail Relationship Banker

BMO

Elk Grove Village, IL, United States
$41,714.00 - $69,000.00; not specified; health ins...
Exceptional customer service delivery
Identify customer financial needs
Proactive customer engagement
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Engages customers to grow BMO’s business by building new relationships and offering tailored solutions for sales and service needs.
  • BMO offers a total compensation package that may include performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

$41,714.00 - $69,000.00; Not specified; Health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Identify customer financial needs
  • Proactive customer engagement
  • Needs-based financial assessments
  • Digital and self-serve options guidance
  • Risk management framework application

Nice-to-have

  • Collaborative branch team member
  • Creative customer experience approaches
  • Thrive in consultative sales
  • Resourceful self-starter
  • Courage and confidence to approach customers

Key Requirements

  • 2-3 years relevant experience
  • Post-secondary degree desirable
  • Lending qualifications and designations
  • Working knowledge of personal and small business needs
  • Working knowledge of retail investments and lending products
  • Experience in financial services is an asset
  • Confident use of social media and online tools
  • Experience in consultative customer service or sales
  • Federal registration with Nationwide Mortgage Licensing System and Registry (U.S. Only)

Work Rights

Not specified

Tailored Resume

Cover Letter