Not specified; not specified; benefits: 16 hours f...
Not specified (assumed to be office-based or hybrid).
Diploma or degree in computer science
Minimum one year application support experience
Strong sql knowledge and microsoft office skills
MRI Software Singapore is seeking a proactive Support Analyst to serve as the primary contact for customer issues, advocating for their needs and resolving escalations. The ideal candidate should possess strong problem-solving skills, attention to detail, and effective communication abilities, along with experience in application system support
Job Summary
The role acts as the primary contact and advocate for customers, taking ownership of issues to resolve escalations effectively.
Candidates must be empathetic, detail-oriented, and able to work independently in a fast-paced environment while maintaining professionalism.
MRI Software offers an inclusive culture with benefits including flexi time off days and additional annual leave for qualifying employees.
Matching Summary
Match Score: 85
MRI Software Singapore is seeking a proactive Support Analyst to serve as the primary contact for customer issues, advocating for their needs and resolving escalations. The ideal candidate should possess strong problem-solving skills, attention to detail, and effective communication abilities, along with experience in application system support.
Salary
Not specified; Not specified; Benefits: 16 hours Flexi Timeoff Me Days, 3 additional annual leave days
Skills & Requirements
Must-have
Diploma or Degree in Computer Science
Minimum one year application support experience
Strong SQL knowledge and Microsoft Office skills
Nice-to-have
Familiarity with property and software industry
Knowledge of facilities management systems
Empathetic and customer-focused mindset
Experience with procurement processes
Key Requirements
Diploma, Degree, or Post Graduate Diploma required
Minimum one year experience in technology industry
Engineering background in Computer Science or Engineering preferred