Analyze service processes across multiple locations
Liebherr Machines Bulle SA is seeking a Business Process Manager for Customer Service to work at their locations in Nenzing, Austria or Rostock, Germany. The ideal candidate will manage IT demand processes, analyze service processes, and drive innovative solutions across multiple sites
Job Summary
The role involves defining and aligning business requirements for customer service across three global locations with the IT department.
You will act as the central point of contact for IT Demand Management and analyze service processes to derive functional requirements.
The position requires identifying optimization potential and promoting best practices and Liebherr standards in service processes.
Matching Summary
Match Score: 85
Liebherr Machines Bulle SA is seeking a Business Process Manager for Customer Service to work at their locations in Nenzing, Austria or Rostock, Germany. The ideal candidate will manage IT demand processes, analyze service processes, and drive innovative solutions across multiple sites.
Skills & Requirements
Must-have
Define and align business requirements with IT
Central contact for IT Demand Management
Analyze service processes across multiple locations
Translate business requirements into technical specifications
Identify optimization and automation opportunities