This role serves as a core function within the Merchant Operations team to drive the growth of Rocket Now's merchant base
Job Summary
This role serves as a core function within the Merchant Operations team to drive the growth of Rocket Now's merchant base.
The successful candidate will design and maintain automated dashboards that provide high-value insights to senior leadership regarding target attainment and pipeline health.
You will act as the source of truth for account health, ensuring merchants operate without defects while maintaining a high-quality customer experience.
Matching Summary
This role serves as a core function within the Merchant Operations team to drive the growth of Rocket Now's merchant base.
Skills & Requirements
Must-have
Build analytical frameworks for merchant growth
Design QBR MBR WBR reporting structures
Monitor store-level operational health metrics
Create automated dashboards for executive visibility
Identify underperforming stores with data-backed interventions
Nice-to-have
Experience in food delivery or logistics sector
Ability to bridge complex data and frontline execution
Strong strategic thinking capabilities
Proven track record in scaling operations
Key Requirements
Senior level experience in business analysis
Expertise in building scalable data reporting solutions
Strong background in operational performance tracking