Lead Consultant - Enterprise Platform Systems (moveworks/servicenow)

AstraZeneca

Chennai, India
**
Enterprise platform systems
Generative ai/machine learning
Servicenow administration
** AstraZeneca is seeking a Lead Consultant for their Enterprise Platform Systems, specifically focusing on the myAZ Agentic AI platform. The role requires extensive experience in IT service management, platform management, and technology transformation projects to enhance employee engagement and operational efficiency. **

Job Summary

  • Your mission is to ensure the platform's services align with business needs, delivering high-quality employee engagement while maintaining reliability, scalability, security, and compliance.
  • Define, design, and build the myAZ Enterprise Platform service to address employee experience challenges.
  • At AstraZeneca, you'll be part of a dynamic environment where innovation thrives.

Matching Summary

Match Score: 75

** AstraZeneca is seeking a Lead Consultant for their Enterprise Platform Systems, specifically focusing on the myAZ Agentic AI platform. The role requires extensive experience in IT service management, platform management, and technology transformation projects to enhance employee engagement and operational efficiency. **

Skills & Requirements

Must-have

  • Enterprise Platform Systems
  • Generative AI/Machine Learning
  • ServiceNow administration
  • ITSM in large enterprise
  • Knowledge management principles
  • Release and change management

Nice-to-have

  • Pharmaceutical industry experience
  • AI/ML Governance, Ethics, Management
  • Lean & Agile Ways of Working
  • Storytelling and presentation skills
  • Stakeholder management abilities

Key Requirements

  • 10+ years of experience in IT service management
  • Bachelor's degree or equivalent experience
  • ITIL v4 Foundation or higher certifications
  • Experience managing technical platforms
  • Experience administering user access

Work Rights

Not specified

Tailored Resume

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