SOFTENGER (SINGAPORE) PTE. LTD. is seeking a Desk Side Analyst with at least one year of experience in PC and software support. The ideal candidate should have strong troubleshooting skills and be able to work in a 24/7 shift rotation
Job Summary
The role requires a candidate with a Diploma in Information Technology and at least one year of experience in PC, hardware, and software support.
Candidates must be proficient in troubleshooting Windows 7, MS Office, Active Directory, Mac OS, and various networking devices including POS systems and printers.
The position involves working on a 24x7 shift rotation while managing incident requests and providing regular project status updates.
Matching Summary
Match Score: 75
SOFTENGER (SINGAPORE) PTE. LTD. is seeking a Desk Side Analyst with at least one year of experience in PC and software support. The ideal candidate should have strong troubleshooting skills and be able to work in a 24/7 shift rotation.
Skills & Requirements
Must-have
Diploma in Information Technology or equivalent
Minimum 1 year experience in PC support
Troubleshooting Win7, MS Office, Active Directory
Experience with Mac OS, VDI client, VPN client
Support for iOS/Android smartphones and peripherals
Ability to work 24x7 shift rotation
Nice-to-have
Experience in ITIL operating environment
Good customer service and communication skills
Ability to manage projects and provide status updates