Visitor Toll Pass Customer Service Agent

AllianceOne

Orlando, FL, US
Base: $21.00ph; bonus/equity: not specified; benef...
Fully remote
Valid florida driver's license required
Frequent travel to cfx headquarters
Open availability including weekends and holidays
The role involves assisting customers with toll pass inquiries, resolving disputes, and managing transponder logistics across multiple locations

Job Summary

  • The role involves assisting customers with toll pass inquiries, resolving disputes, and managing transponder logistics across multiple locations.
  • Employees must have open availability to work seven days a week, including holidays and weekends, with frequent travel requirements.
  • Comprehensive benefits include health insurance, paid time off, optional daily pay, and a 401k plan after 90 days.

Matching Summary

The role involves assisting customers with toll pass inquiries, resolving disputes, and managing transponder logistics across multiple locations.

Salary

Base: $21.00/hour; Bonus/Equity: Not specified; Benefits: Health Insurance, HSA/FSA, PTO, Optional Daily Pay, 401k

Skills & Requirements

Must-have

  • Valid Florida driver's license required
  • Frequent travel to CFX headquarters
  • Open availability including weekends and holidays
  • Call center and customer support experience
  • Strong analytical and problem-solving skills

Nice-to-have

  • Bilingual in Spanish and English preferred
  • Experience handling customer emails
  • Ability to work from home without distractions
  • Motivational leadership qualities
  • Tactful communication with diverse backgrounds

Key Requirements

  • Minimum high school degree or equivalent
  • One year of call center experience
  • Valid State of Florida driver's license

Work Rights

Not specified

Tailored Resume

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