Customer Service Coordinator

Synthomer

Competitive, market-aligned compensation; discreti...
Order-to-cash process management
Logistics and delivery coordination
Sales activity reporting
The role serves as the primary customer interface for order-to-cash activities including contracts, orders, complaints, and payment documentation

Job Summary

  • The role serves as the primary customer interface for order-to-cash activities including contracts, orders, complaints, and payment documentation.
  • Candidates will manage daily deliveries with transporters and warehouses while resolving execution issues in the FAST system.
  • The company offers a competitive compensation package, discretionary bonuses, and a culture of inclusion with global wellbeing support.

Matching Summary

The role serves as the primary customer interface for order-to-cash activities including contracts, orders, complaints, and payment documentation.

Salary

Competitive, market-aligned compensation; Discretionary global bonus scheme; Company car or car allowance varies by region

Skills & Requirements

Must-have

  • Order-to-cash process management
  • Logistics and delivery coordination
  • Sales activity reporting
  • Customer inventory monitoring
  • FAST system usage

Nice-to-have

  • Strong analytical skills
  • Cross-functional collaboration
  • Sustainability focus
  • Global team experience

Key Requirements

  • Experience in order-to-cash processes
  • Knowledge of logistics and delivery coordination
  • Proficiency in sales reporting and data analysis

Work Rights

Not specified

Tailored Resume

Cover Letter