Subject Matter Expert (application Support)

Capita

Coventry, United Kingdom
Not specified; benefits: 23 days' holiday rising t...
Hybrid
Minimum 4 years application support experience
Strong sql skills microsoft oracle sme level
Solid 3rd line application support background
This role involves supporting complex, business-critical applications that underpin essential operational services across the Government Services portfolio

Job Summary

  • This role involves supporting complex, business-critical applications that underpin essential operational services across the Government Services portfolio.
  • The successful candidate will drive continuous improvement by identifying opportunities to streamline processes, eliminate manual tasks, and reduce costs.
  • Capita offers a comprehensive benefits package including 23 days' holiday, company matched pension, and extensive learning opportunities through their Learning Academy.

Matching Summary

This role involves supporting complex, business-critical applications that underpin essential operational services across the Government Services portfolio.

Salary

Not specified; Benefits: 23 days' holiday rising to 27; Pension: Company matched; Leave: 15 weeks fully paid maternity/adoption/shared parental leave

Skills & Requirements

Must-have

  • Minimum 4 years Application Support experience
  • Strong SQL skills Microsoft Oracle SME level
  • Solid 3rd line application support background

Nice-to-have

  • Experience working in an ITIL environment
  • Strong communication presentation and negotiation skills
  • Proactive approach to problem solving

Key Requirements

  • 4 years minimum experience in Application Support
  • SME level SQL knowledge for Microsoft/Oracle
  • Exposure to Azure services like Logic Apps and Kubernetes

Work Rights

Not specified

Tailored Resume

Cover Letter