It Helpdesk Intern

Bloom Energy

San Jose, US
Base: $36.00 - $39.00; bonus/equity: not specified...
Fully remote
Troubleshoot hardware and software
Support end-users
First-level technical support
The IT Helpdesk team provides hands-on experience in providing technical assistance, troubleshooting hardware and software issues, and supporting end-users across the organization

Job Summary

  • The IT Helpdesk team provides hands-on experience in providing technical assistance, troubleshooting hardware and software issues, and supporting end-users across the organization.
  • Provide first-level technical support to employees via phone, email, or in-person and troubleshoot and resolve issues related to hardware, software, printers, and network connectivity.
  • At Bloom, we thrive on collaboration, bold thinking, and relentless innovation.

Matching Summary

The IT Helpdesk team provides hands-on experience in providing technical assistance, troubleshooting hardware and software issues, and supporting end-users across the organization.

Salary

Base: $36.00 - $39.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Troubleshoot hardware and software
  • Support end-users
  • First-level technical support
  • Set up and configure devices
  • Document support requests

Nice-to-have

  • Collaborate with IT team
  • Process improvement
  • Knowledge base documentation
  • Customer service principles

Key Requirements

  • Bachelor’s degree in IT or Computer Science
  • Graduating May 2026 - Aug 2027
  • Basic understanding of computer hardware
  • Familiarity with troubleshooting techniques

Work Rights

Not specified

Tailored Resume

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