Director Of Room Operations

Marriott Vacations Worldwide

Steamboat Springs, Colorado, US
Base: $82,000-$96,000; bonus: + bonus available; b...
Not specified (potentially onsite)
4 years guest services experience
2 years management operations experience
Driving required with screening
Marriott Vacations Worldwide is seeking a Director of Room Operations in Steamboat Springs, Colorado. The role requires significant experience in guest services and management operations, with a focus on enhancing guest satisfaction and managing revenue goals while offering a competitive salary and comprehensive benefits package

Job Summary

  • This role requires managing profitability by analyzing service issues and executing operational strategies aligned with brand goals.
  • The position involves leading the Rooms team to monitor sales performance against budget while coaching staff on occupancy and rate management.
  • Candidates will be responsible for fostering a culture of excellent service through regular feedback loops and fair employee treatment.

Matching Summary

Match Score: 85

Marriott Vacations Worldwide is seeking a Director of Room Operations in Steamboat Springs, Colorado. The role requires significant experience in guest services and management operations, with a focus on enhancing guest satisfaction and managing revenue goals while offering a competitive salary and comprehensive benefits package.

Salary

Base: $82,000-$96,000; Bonus: Additional bonus available; Benefits: Medical/Dental/Vision, 401(k), PTO, Tuition Reimbursement

Skills & Requirements

Must-have

  • 4 years guest services experience
  • 2 years management operations experience
  • driving required with screening
  • financial budget analysis skills
  • guest satisfaction trend analysis

Nice-to-have

  • bachelor degree in business administration
  • hotel and restaurant management major
  • sales and marketing background
  • innovative problem solving abilities
  • open door communication policy

Key Requirements

  • 2-year degree plus 4 years experience OR 4-year degree plus 2 years experience
  • Experience in guest services, front desk, housekeeping, or sales
  • Valid driver's license and ability to pass driving screening

Work Rights

Not specified

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