Auto Club Enterprises is seeking a Customer Service Specialist in Fort Smith, AR, to support their sales and service goals by assisting members with insurance products and providing exceptional customer service. The role involves handling inquiries, selling memberships, and maintaining documentation for existing policies
Job Summary
This position supports growth and profitability by performing routine and advanced duties for Field Sales within a Branch.
The role involves selling memberships, assisting in insurance sales, and providing comprehensive service support to existing insureds and members.
Auto Club Enterprises offers remarkable benefits including health coverage, 401(K) with match, pension, and tuition assistance.
Matching Summary
Match Score: 85
Auto Club Enterprises is seeking a Customer Service Specialist in Fort Smith, AR, to support their sales and service goals by assisting members with insurance products and providing exceptional customer service. The role involves handling inquiries, selling memberships, and maintaining documentation for existing policies.
Skills & Requirements
Must-have
Professional customer service to members
Sell memberships and insurance products
Process payments and billing inquiries
Verify insurance coverage for lien holders
Develop insurance leads for agents
Nice-to-have
Advanced customer service skills preferred
Moderate Microsoft Word and Excel skills
Positive communication with all staff
Cross-selling opportunities engagement
Key Requirements
High School GED Required
Property and Casualty/Solicitors License required
Valid Property and Casualty Insurance License in selling state within 1 Year