Complaint Handling Specialist

Cobham

Hong Kong, Hong Kong
Onsite
Experience in customer service
Complaint handling experience
Excellent communication skills
Ensuring the customer is treated fairly when raising a complaint with Bupa Global

Job Summary

  • Ensuring the customer is treated fairly when raising a complaint with Bupa Global.
  • Manage the complaints process and resolve cases in accordance with regulatory requirements.
  • Bupa encourages diversity and champions a culture of inclusivity.

Matching Summary

Ensuring the customer is treated fairly when raising a complaint with Bupa Global.

Skills & Requirements

Must-have

  • Experience in customer service
  • Complaint handling experience
  • Excellent communication skills

Nice-to-have

  • Problem solving skills
  • Flexibility and adaptability
  • Passion for customer service

Key Requirements

  • Substantial experience in financial services
  • Fluency in English and Traditional Chinese
  • Experience in complaint handling preferred

Work Rights

Not specified

Tailored Resume

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