Medical Customer Service - Paid Training

Takeda

Waterloo, IA, USA
Base: $16.00ph; bonus/equity: not specified; benef...
Donor screening and phlebotomy
Answering phones and greeting donors
Maintaining accurate records
Every day, the donors you meet will motivate you, and the high-quality plasma you collect will become life-changing medicines

Job Summary

  • Every day, the donors you meet will motivate you, and the high-quality plasma you collect will become life-changing medicines.
  • You will answer phones, greet and focus on our donors, while ensuring the safety of donors and our team.
  • Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do.

Matching Summary

Every day, the donors you meet will motivate you, and the high-quality plasma you collect will become life-changing medicines.

Salary

Base: $16.00/hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) with match, disability, life insurance, tuition reimbursement, paid volunteer time off, sick time, vacation time

Skills & Requirements

Must-have

  • Donor screening and phlebotomy
  • Answering phones and greeting donors
  • Maintaining accurate records
  • Working evenings, weekends, and holidays
  • Prolonged glove wear

Nice-to-have

  • Customer or patient facing experience
  • Identifying operational opportunities
  • Commitment to customer service and quality

Key Requirements

  • High school diploma or equivalent
  • 1 or more years of customer/patient facing experience
  • Ability to walk and/or stand for entire shift
  • Ability to lift up to 5 lbs, occasionally up to 32 lbs, rarely 50 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter