Customer Operations Manager

Integer

7+ years medical device experience
Bachelor's degree in business
S&op forecasting process knowledge
The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
  • The manager will work directly with factory direct customers to support quoting, order entry, and general service needs while assisting enterprise accounts to enhance their overall Customer Experience.
  • This role requires developing and managing sales goals for Factory Direct Customers and coordinating with other facilities to develop cross-facility sales opportunities.

Matching Summary

The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • S&OP forecasting process knowledge
  • ISO certification adherence
  • FDA regulatory compliance

Nice-to-have

  • Strong customer advocacy skills
  • Cross-functional collaboration ability
  • Process improvement mindset
  • Strategic relationship building
  • Exceptional communication skills

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of FDA regulations and ISO requirements

Work Rights

Not specified

Tailored Resume

Cover Letter