Customer Banking Specialist - Lake Grace (26 Hr/wk)

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Lake Grace, Western Australia, Australia
Customer service delivery
Meaningful customer conversations
In-branch technology assistance
Assist customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment

Job Summary

  • Assist customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.
  • Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
  • Be provided with continuous training and development to support your career aspirations.

Matching Summary

Assist customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

Skills & Requirements

Must-have

  • Customer service delivery
  • Meaningful customer conversations
  • In-branch technology assistance
  • Digital banking options
  • Feedback capture and action

Nice-to-have

  • Passion for outstanding service
  • Problem solving attitude
  • Goal oriented approach
  • Collaborative team player

Key Requirements

  • Aboriginal &/or Torres Strait Islander people encouraged to apply
  • Commonwealth Bank Group employees apply through Sidekick

Work Rights

Not specified

Tailored Resume

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