Ai Success Manager, West

Glean

San Francisco, CA, United States
On-site
3+ years technical deployment experience
Saas product implementation management
Agile and devops methodology knowledge
Glean is a Work AI platform that helps enterprises find, use, and act on knowledge through intelligent search and AI agents

Job Summary

  • Glean is a Work AI platform that helps enterprises find, use, and act on knowledge through intelligent search and AI agents.
  • The AI Success Manager will lead end-to-end customer deployments from kickoff to renewal while ensuring measurable business outcomes.
  • Candidates must hold a cloud certification (AWS, Azure, or Google Cloud) and possess strong analytical problem-solving abilities.

Matching Summary

Glean is a Work AI platform that helps enterprises find, use, and act on knowledge through intelligent search and AI agents.

Skills & Requirements

Must-have

  • 3+ years technical deployment experience
  • SaaS product implementation management
  • Agile and DevOps methodology knowledge
  • Enterprise client strategic partnership
  • Project plan development and execution

Nice-to-have

  • Process documentation and playbook creation
  • Continuous improvement initiative participation
  • Cross-functional collaboration skills
  • Technical troubleshooting expertise
  • Consultative advisory mindset

Key Requirements

  • 3+ years in technical deployment or implementation
  • AWS Certified Cloud Practitioner OR Microsoft Azure Fundamentals OR Google Cloud Digital Leader
  • Experience with software development life cycles
  • Proven track record serving enterprise clients

Work Rights

Not specified

Tailored Resume

Cover Letter