Hvac Scheduler/dispatcher

JOHNSON CONTROLS

Hourly: $29.33 - $37.98; bonus/equity: not specifi...
Fully remote
High school diploma or equivalent required
Strong organizational and attention to detail skills
Ability to handle diverse projects simultaneously
Johnson Controls is seeking an HVAC Scheduler/Dispatcher to manage customer service calls and coordinate technician schedules. The role emphasizes strong organizational and communication skills, with a focus on enhancing customer satisfaction in a supportive company culture

Job Summary

  • The role involves receiving and scheduling customer calls for service while managing the schedule of assigned technicians to meet monthly forecasting goals.
  • Johnson Controls offers a competitive salary, comprehensive benefits including medical and dental care available from day one, and extensive training opportunities.
  • The position requires daily debriefing of technicians, resolving concerns quickly, and ensuring all customer account information is kept up to date in NxGen.

Matching Summary

Match Score: 75

Johnson Controls is seeking an HVAC Scheduler/Dispatcher to manage customer service calls and coordinate technician schedules. The role emphasizes strong organizational and communication skills, with a focus on enhancing customer satisfaction in a supportive company culture.

Salary

Hourly: $29.33 - $37.98; Bonus/Equity: Not specified; Benefits: Comprehensive package including medical, dental, vision, paid vacation/holidays/sicktime

Skills & Requirements

Must-have

  • High school diploma or equivalent required
  • Strong organizational and attention to detail skills
  • Ability to handle diverse projects simultaneously
  • Onsite work requirement
  • Experience with NxGen scheduling system

Nice-to-have

  • Two to five years of service industry experience
  • Associate degree preferred
  • Basic project accounting or costing principles
  • Collaborative team environment participation
  • Excellent interpersonal communication skills

Key Requirements

  • High school diploma or equivalent
  • 2-5 years service industry experience (preferred)
  • Associate degree (preferred)
  • Onsite work availability
  • Project accounting knowledge (preferred)

Work Rights

Not specified

Tailored Resume

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