Customer Banking Specialist Relief - Booragoon (22.5hr/wk)

CommBank

Booragoon, Western Australia, Australia
Part time (22.5 hours/week, specific hours monday – friday 9:30 am – 2 pm)
Customer service excellence
Meaningful customer conversations
Transactional needs
CommBank is seeking a part-time Customer Banking Specialist for their Booragoon branch, offering 22.5 hours per week. The role focuses on delivering exceptional customer service, facilitating banking transactions, and identifying customer needs to enhance their banking experience

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to the right specialists.
  • Engage with customers through meaningful conversations, in-branch technology assistance, financial health checks, and proactive outreach.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Booragoon branch, offering 22.5 hours per week. The role focuses on delivering exceptional customer service, facilitating banking transactions, and identifying customer needs to enhance their banking experience.

Skills & Requirements

Must-have

  • customer service excellence
  • meaningful customer conversations
  • transactional needs
  • financial health checks
  • loan and credit card applications
  • adhere to bank procedures
  • community engagement

Nice-to-have

  • passion for service
  • working independently
  • seeing the big picture
  • holistic customer solutions
  • team wellbeing

Key Requirements

  • ability to ask the right questions
  • act with integrity
  • place customer at the center
  • work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter