Representative, Customer Operations

Coyote Logistics LLC

Minneapolis, MN, United States
Not specified; benefits: comprehensive medical, de...
Not specified (likely in-office based on location)
Load entry and confirmation in tms
Shipment status tracking from inception to delivery
Scheduling pickup and delivery appointments
Coyote Logistics LLC, now part of RXO, is seeking a Representative for Customer Operations in Minneapolis, MN. The role focuses on managing customer accounts, enhancing operational efficiency, and fostering strong relationships to drive growth

Job Summary

  • The role focuses on executing daily activities for customer accounts to foster strong relationships and ensure service quality.
  • Representatives are responsible for load management, scheduling appointments, and communicating shipment status updates to customers.
  • The company offers comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) with employer match.

Matching Summary

Match Score: 75

Coyote Logistics LLC, now part of RXO, is seeking a Representative for Customer Operations in Minneapolis, MN. The role focuses on managing customer accounts, enhancing operational efficiency, and fostering strong relationships to drive growth.

Salary

Not specified; Benefits: Comprehensive medical, dental, vision, life insurance; Retirement 401(k) with employer match

Skills & Requirements

Must-have

  • Load entry and confirmation in TMS
  • Shipment status tracking from inception to delivery
  • Scheduling pickup and delivery appointments
  • Calculating spot rates and costs
  • Managing key accounts with sales team

Nice-to-have

  • Strong relationship building skills
  • Ability to prioritize daily workload
  • Experience with freight forwarding solutions
  • Proactive issue resolution capabilities

Key Requirements

  • Not specified in posting

Work Rights

Not specified

Tailored Resume

Cover Letter