Service Bdc Administrator/call Center Representative

Lithia Hyundai of Fresno

Fresno, CA, US
Base: $20.00 ph; bonus/equity: not specified; bene...
Strong communication skills
Comfortable handling high call volumes
Basic computer and data entry skills
The role involves handling inbound and outbound customer calls professionally while scheduling service appointments using dealership software

Job Summary

  • The role involves handling inbound and outbound customer calls professionally while scheduling service appointments using dealership software.
  • Employees will assist the service department with customer communication and perform light administrative duties such as filing and scanning documents.
  • The company offers competitive pay, comprehensive medical benefits, a 401(k) retirement plan, and vehicle purchase discounts.

Matching Summary

The role involves handling inbound and outbound customer calls professionally while scheduling service appointments using dealership software.

Salary

Base: $20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Strong communication skills
  • Comfortable handling high call volumes
  • Basic computer and data entry skills
  • Ability to multitask effectively

Nice-to-have

  • Previous call center experience
  • Dealership or receptionist background
  • Positive attitude and team-oriented mindset

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

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