The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk and facilitating client admissions
Job Summary
The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk and facilitating client admissions.
Raleigh Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.
The organization values veterans and military spouses and provides specialized programming to support the military community.
Matching Summary
The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk and facilitating client admissions.
Skills & Requirements
Must-have
client intake coordination
insurance eligibility verification
phone triage and call management
client pre-admission assessment
documentation in CRM system
front desk client interaction
Nice-to-have
conflict resolution with referral sources
knowledge of community resources
interpersonal and interviewing skills
collaboration with external healthcare professionals
Key Requirements
High School Diploma or equivalent
CPR certification
de-escalation training
one or more years healthcare admissions experience
experience in mental health or substance use disorder field