Parts Advisor

GENUINE PARTS COMPANY

Glasgow, , GB
Base: not specified; bonus/equity: performance bas...
Taking orders over the telephone
Outbound calling to raise customer awareness
Building long-term rapport with customers
NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle mechanics and automotive enthusiasts

Job Summary

  • NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle mechanics and automotive enthusiasts.
  • As Parts Advisor you will focus on maintaining and expanding the local customer base through order taking, upselling, and outbound calls.
  • The role offers opportunities for career progression, bespoke training, performance-based bonuses, and exclusive discounts through the AAG Benefits App.

Matching Summary

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle mechanics and automotive enthusiasts.

Salary

Base: Not specified; Bonus/Equity: Performance based bonus paid monthly; Benefits: Exclusive discounts, cashback, pension advice, health and wellbeing tools

Skills & Requirements

Must-have

  • Taking orders over the telephone
  • Outbound calling to raise customer awareness
  • Building long-term rapport with customers
  • Promoting offers and discounts
  • Limiting credits and returns

Nice-to-have

  • Pro-active and enthusiastic communication
  • Empathy towards customers
  • Professional communication skills
  • Punctual and organised
  • Efficient working towards deadlines

Key Requirements

  • Excellent communication skills
  • Customer service experience
  • Ability to work efficiently under deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter