Cash Management Service Officer

TD Bank Group

Ottawa, Ontario, Canada
Base: $47,200 - $66,600 cad; bonus/equity: not spe...
Deposit and cash management banking products knowledge
Customer experience delivery and lei target achievement
Compliance with bank and industry codes of conduct
The role is accountable for delivering a superior customer experience while supporting profitable business growth through deposit and cash management services

Job Summary

  • The role is accountable for delivering a superior customer experience while supporting profitable business growth through deposit and cash management services.
  • Candidates must maintain a working knowledge of banking products, resolve customer concerns, and actively refer appropriate business partners to drive revenue.
  • TD offers comprehensive training, career development conversations, and a competitive total rewards package including health benefits and retirement programs.

Matching Summary

The role is accountable for delivering a superior customer experience while supporting profitable business growth through deposit and cash management services.

Salary

Base: $47,200 - $66,600 CAD; Bonus/Equity: Not specified; Benefits: Health, well-being, savings, retirement, paid time off

Skills & Requirements

Must-have

  • Deposit and cash management banking products knowledge
  • Customer experience delivery and LEI target achievement
  • Compliance with Bank and Industry Codes of Conduct
  • Data analysis for profitability and cross-sell opportunities
  • Internal partnership and referral network development

Nice-to-have

  • Experience in Business Banking Relationship Methodology
  • Ability to train customers on new products
  • Strong communication skills for escalated matters
  • Commitment to diversity and equitable environment
  • Proactive identification of business opportunities

Key Requirements

  • High school education; undergraduate degree preferred
  • 1+ years of work experience
  • Knowledge of pricing models and regulatory compliance

Work Rights

Not specified

Tailored Resume

Cover Letter