Conduct voice and accent training sessions for both new hires and existing employees to improve communication skills and English language development
Job Summary
Conduct voice and accent training sessions for both new hires and existing employees to improve communication skills and English language development.
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package reflecting their commitment to a diverse and supportive workplace.
The role involves coaching trainees, calibrating with Quality and Operations teams, and customizing training content to promote continuous improvement.
Matching Summary
Conduct voice and accent training sessions for both new hires and existing employees to improve communication skills and English language development.
Skills & Requirements
Must-have
voice and accent training delivery
American or neutral accent expertise
training curriculum development
presentation and coaching skills
experience with LMS and remote platforms
flexibility to work US shift timings
training international customers
Nice-to-have
certification in voice and accent training
exposure to international voice processes
ability to motivate and engage trainees
good interpersonal skills
customizing training content
monitoring calls and providing feedback
Key Requirements
minimum five years experience in voice and accent training