Manager - Major Incident Management

Sonar

Austin, United States
On-site
Incident prevention and response
Data-driven risk-based approach
Operational health metrics
Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows

Job Summary

  • Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows.
  • As Manager of Major Incident Management, you will own how Sonar prevents, responds to, and learns from incidents across its critical systems.
  • We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany.

Matching Summary

Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows.

Skills & Requirements

Must-have

  • incident prevention and response
  • data-driven risk-based approach
  • operational health metrics
  • service reliability visibility
  • change risk assessment
  • systemic patterns analysis

Nice-to-have

  • developer productivity amplification
  • AI assistant integration
  • streamlined developer workflows
  • open source community roots
  • high standards and accountability
  • positivity and dedication

Key Requirements

  • Managerial experience in incident management
  • Experience with change management programs
  • Experience with problem management programs

Work Rights

Not specified

Tailored Resume

Cover Letter