Analyst- Operations

Alight

5+ years work experience
Claim adjudication expertise
Root cause analysis skills
The Process Lead is responsible for operational performance, meeting contractual standards, and facilitating the transition of new work processes

Job Summary

  • The Process Lead is responsible for operational performance, meeting contractual standards, and facilitating the transition of new work processes.
  • Candidates must have 5 or more years of experience with claim adjudication in areas such as LOA, FMLA, or Health Care.
  • The role offers a comprehensive total rewards package including health coverage, retirement plans, and continuing education opportunities.

Matching Summary

The Process Lead is responsible for operational performance, meeting contractual standards, and facilitating the transition of new work processes.

Skills & Requirements

Must-have

  • 5+ years work experience
  • Claim adjudication expertise
  • Root cause analysis skills
  • SOP writing and documentation
  • Team training and mentoring

Nice-to-have

  • Absence platform knowledge
  • FMLA and Leave Pro systems
  • Dashboard development skills
  • Continuous process improvement ideas
  • Positive team environment creation

Key Requirements

  • Graduate degree in BA, B.Com, or BCA with no gaps
  • Minimum 5 years of relevant work experience
  • Domain expertise in absence platforms like FMLA or 360

Work Rights

Must have work authorization without future sponsorship

Tailored Resume

Cover Letter