CUSTOMER SERVICE COORDINATOR

NPE PRINT COMMUNICATIONS PTE. LTD.

Singapore, Singapore
Not specified
Manage incoming enquiries on e-commerce platforms
Process digital sales orders from social media
Communicate with it and operations departments
NPE Print Communications Pte. Ltd. is seeking a Customer Service Coordinator to support their Sales Department by managing inquiries, processing orders, and enhancing customer experiences across various platforms. The ideal candidate should possess strong communication skills, a positive attitude, and a proactive approach to customer service

Job Summary

  • The role involves coordinating administrative assistance to the Sales Department to ensure smooth day-to-day business operations.
  • Candidates will effectively manage a large volume of customer inquiries across e-commerce platforms, social media, and phone calls.
  • The position requires providing copywriting for online sales strategies and assisting with inventory management and stock replenishment.

Matching Summary

Match Score: 75

NPE Print Communications Pte. Ltd. is seeking a Customer Service Coordinator to support their Sales Department by managing inquiries, processing orders, and enhancing customer experiences across various platforms. The ideal candidate should possess strong communication skills, a positive attitude, and a proactive approach to customer service.

Skills & Requirements

Must-have

  • Manage incoming enquiries on e-commerce platforms
  • Process digital sales orders from social media
  • Communicate with IT and operations departments

Nice-to-have

  • Positive customer service orientation
  • Proactive team player with sales focus
  • Willing to learn new systems

Key Requirements

  • Minimum 'O' level or similar qualification
  • Relevant experience in customer service or sales
  • Good communication and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter