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The Commonwealth Bank of Australia (CBA) is seeking a part-time Customer Banking Specialist for their Penrith branch, focusing on delivering exceptional customer service and financial solutions. The role requires effective communication and problem-solving skills to assist customers with their banking needs.
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Job Summary
As the Customer Banking Specialist in our Penrith High Street Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs and identify any changes.
You will provide options for the customer through education & demonstration of our in-branch technology and digital banking options, problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.
Matching Summary
Match Score: 75
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The Commonwealth Bank of Australia (CBA) is seeking a part-time Customer Banking Specialist for their Penrith branch, focusing on delivering exceptional customer service and financial solutions. The role requires effective communication and problem-solving skills to assist customers with their banking needs.
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Skills & Requirements
Must-have
Exceptional customer service delivery
Articulate financial terms clearly
Ask the right questions and find solutions
Act with integrity
Place the customer at the centre
Work in a busy retail environment
Nice-to-have
Experience in Financial Services
Experience in Retail or Hospitality
Interest in building a career with CommBank
Improving financial wellbeing of customers
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to work in a busy, commercial and driven retail environment