Body Shop Customer Service Rep

BMW of Ann Arbor

Ann Arbor, MI, US
Base: $16.00-$20.00 ph; bonus/equity: not specifie...
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Valid driver's license in state of residence
Ability to stay calm in stressful situations
Experience working with customer support
** BMW of Ann Arbor is seeking a Body Shop Customer Service Representative to enhance their Collision Center's customer experience. The ideal candidate should possess strong communication skills, problem-solving abilities, and a calm demeanor in stressful situations. This full-time position offers competitive pay and a range of benefits. **

Job Summary

  • The role involves maintaining positive, empathetic, and professional attitudes toward customers at all times.
  • Responsibilities include responding promptly to inquiries, communicating via various channels, and acknowledging complaints.
  • Benefits include competitive pay, medical/dental/vision plans, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 75

** BMW of Ann Arbor is seeking a Body Shop Customer Service Representative to enhance their Collision Center's customer experience. The ideal candidate should possess strong communication skills, problem-solving abilities, and a calm demeanor in stressful situations. This full-time position offers competitive pay and a range of benefits. **

Salary

Base: $16.00-$20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k)

Skills & Requirements

Must-have

  • Valid driver's license in state of residence
  • Ability to stay calm in stressful situations
  • Experience working with customer support

Nice-to-have

  • Problem-solving skills come naturally
  • Confident resolving customer complaints
  • Excellent verbal and written communication

Key Requirements

  • At least 18 years of age
  • High school graduate or equivalent
  • Valid license in state of residence

Work Rights

Not specified

Tailored Resume

Cover Letter