Client Success Manager- Health & Pharma- Remote Florida

ICUC

Remote, Florida, USA
$70k-$80k ph
**
Social media management experience
Enterprise client management
Organic social media management
** ICUC is seeking a Client Success Manager focused on the Health & Pharma sector, to be based remotely in Florida. The position involves managing key client accounts, ensuring client satisfaction, and leveraging social media expertise to drive business growth. **

Job Summary

  • Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals.
  • The role requires you to be a confident self-starter with strong project management and budgeting skills.
  • Benefits available with this position include: Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave.

Matching Summary

Match Score: 75

** ICUC is seeking a Client Success Manager focused on the Health & Pharma sector, to be based remotely in Florida. The position involves managing key client accounts, ensuring client satisfaction, and leveraging social media expertise to drive business growth. **

Salary

$70k-$80k

Skills & Requirements

Must-have

  • Social media management experience
  • Enterprise client management
  • Organic social media management
  • Client reviews and presentations
  • Salesforce Opps and Projects
  • Microsoft PowerPoint and Teams

Nice-to-have

  • Paid social media strategies
  • Community management expertise
  • Strategic planning and reporting
  • Entrepreneurial thinking
  • Service-oriented ethos
  • Team player

Key Requirements

  • At least 3 years of experience
  • Experience with Sprinklr, Khoros, and Sprout preferred
  • Willingness to travel for onsite client visits
  • Ability to utilize a desktop computer or laptop
  • Access to high-speed internet (30 mb/s)
  • Adequate headset/mic and webcam

Work Rights

Not specified

Tailored Resume

Cover Letter