The role sets department standards for customer service, employee relations, cleanliness, sanitation, and overall profitability while ensuring the delivery of fresh products at competitive prices
Job Summary
The role sets department standards for customer service, employee relations, cleanliness, sanitation, and overall profitability while ensuring the delivery of fresh products at competitive prices.
The manager is responsible for recruiting, hiring, training, supervising, and evaluating all floral department employees to maintain a positive and fun work atmosphere.
Key duties include analyzing weekly and monthly sales trends, preparing ad projections, managing inventory levels, and handling customer issues to enhance the shopping experience.
Matching Summary
The role sets department standards for customer service, employee relations, cleanliness, sanitation, and overall profitability while ensuring the delivery of fresh products at competitive prices.
Skills & Requirements
Must-have
Recruit hire train supervise employees
Manage inventory levels and pricing
Analyze sales trends and prepare ads
Ensure customer service standards
Handle FTD Teleflora orders
Nice-to-have
Positive attitude and friendly atmosphere
Flexibility and teamwork skills
Growth mindset and professional appearance
Ability to learn customer names
Commitment to supporting customers
Key Requirements
High School diploma or three years related experience